Terms and Conditions | WinCraft

1. Introduction

This document contains the terms and conditions for using the services provided by the website wincraftlogin.com online casino. The service provider is Casiworx N.V. (registered office: Curaçao, company registration number: 163922), which operates under Curaçao jurisdiction. Financial transactions are processed by Xenith Ltd. (Cyprus).

By using the website, the user (hereinafter: Player) accepts the following terms.

2. Conditions of Use

Casino services may only be used by natural persons who:

  • Are at least 18 years old
  • Reside legally in a country where online gambling is permitted
  • Provide accurate personal details during registration
  • Are not under self-exclusion or prohibition

The Player must use the platform responsibly and may not abuse its functions.

3. Registration and Account Use

  • Players must provide accurate information during registration
  • Each Player may only hold one account
  • Multiple registrations, IP duplication, or device sharing are prohibited
  • The Player is responsible for the security of their password and login details

The provider reserves the right to suspend or terminate an account in cases of:

  • False or inaccurate details
  • Suspicion of fraud or promotional abuse
  • Maintenance of multiple accounts
  • Registration by a minor

4. Bonus Conditions

4.1. General Bonus Conditions

  • Every bonus has its own wagering requirement
  • Default wager: x40–x70
  • Maximum bet with bonus: €5
  • Bonus validity: 10 days
  • Free spins validity: 24 hours
  • Maximum winnings from bonus: 10x the deposit or bonus

4.2. Prohibited Practices

  • Postponing bonus rounds
  • Combining multiple bonuses
  • Exploiting bonuses through technical manipulation
  • Strategic behavior aimed at bypassing rules

Violation of the above rules results in the cancellation of the bonus and any winnings.

5. Gameplay

  • Games are provided by licensed providers (e.g. Pragmatic Play, Evolution, Play’n GO)
  • Gameplay is based on certified RNG or live dealer studios
  • Automated programs, bots, or scripts are strictly prohibited
  • Exploiting game software or mechanics is considered a violation
  • In case of technical errors or interruptions, the last valid game state is restored

6. Deposits and Withdrawals

6.1. Deposit Conditions

  • Minimum deposit: €5
  • Deposits are credited instantly
  • Supported payment methods: Visa, Mastercard, BTC, ETH, USDT, LTC

6.2. Withdrawal Conditions

  • Minimum withdrawal: €20
  • Withdrawal limits: €1000/day, €3000/week, €10,000/month
  • KYC verification required before withdrawals

6.3. Accepted Documents

  • National ID or passport
  • Proof of address (no older than 3 months)
  • Wallet address verification for crypto withdrawals

7. Fraud and Abuse

The platform strictly prohibits all forms of fraud, abuse, or forbidden activity, including:

  • Maintaining multiple accounts
  • Bonus hunting
  • Forging documents
  • Unauthorized access to another account
  • Exploiting the promotional system

Consequences:

  • Account suspension
  • Cancellation of bonuses and winnings
  • Refusal of withdrawal
  • Reporting to authorities in severe cases

8. Data Protection

  • The provider complies with EU GDPR regulations
  • Full details are provided in the Privacy Policy
  • Data is encrypted via SSL/TLS protocol
  • Data is only shared with third parties where legally required
  • Players have the right to request access, deletion, or correction of their data

9. Jurisdiction

The platform is governed by the laws of Curaçao.
Disputes fall under the jurisdiction of Curaçao courts.
By registering, the Player accepts this legal framework.

10. Updates to the Terms

The provider may amend the Terms and Conditions at any time.
The updated version becomes effective immediately upon publication.
It is the Player’s responsibility to keep track of changes.

11. Contact

Email: [email protected]
Live chat: available 24/7
Privacy inquiries: [email protected]

12. Automated Monitoring

The platform uses algorithms for:

  • Detecting suspicious activity
  • Monitoring bonus usage
  • Identifying multiple registrations
  • Preventing abuse

No decision with legal effect is made without human review.

13. Technical Issues

  • In case of interruption, the last valid game state will be restored
  • The provider is not responsible for player-side errors (e.g. internet or browser issues)
  • All events are logged and may be reviewed

14. Responsible Gaming

Players may at any time:

  • Set deposit limits
  • Request timeouts
  • Request voluntary exclusion
  • Seek help from the following organizations:
    • BeGambleAware
    • GamCare
    • GamblingTherapy

Details: Responsible Gambling page.